Frequently Asked Questions
Everything you need to know before your next adventure.
Will these cabin bags fit on low-cost airlines like Ryanair or EasyJet?
Yes, our cabin bags are specifically designed to meet the strict size requirements of major low-cost carriers. Please check the 'Dimensions' section on each product page to ensure it matches your specific airline's current allowance.
What kind of warranty do you offer on your luggage?
We offer a comprehensive 2-year limited warranty on all suitcases and travel bags. This covers manufacturing defects such as faulty zippers, wheels, and handles, ensuring your gear stays reliable trip after trip.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. If you need your luggage sooner for an upcoming flight, we offer an Express Shipping option at checkout for 1-2 day delivery.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. As long as the luggage is unused, contains all original tags, and is in its original packaging, you can return it for a full refund or exchange.
Are your hard-shell suitcases scratch-resistant?
Our hard-shell collection is crafted from premium ABS or Polycarbonate materials with a micro-diamond texture, which is specifically engineered to hide scuffs and resist scratches during transit.
Do the suitcases come with TSA-approved locks?
Most of our medium and large checked luggage pieces come equipped with integrated TSA-approved combination locks, allowing airport security to inspect your bag without damaging the lock.